Privacy Policy
Last Updated: 2026
This Privacy Policy explains how callcentrefree.co.uk (the "Site") collects, uses, and protects your personal information. We are committed to protecting your privacy in accordance with UK General Data Protection Regulation (GDPR) and UK data protection law.
Information We Collect
We collect information about you in the following ways:
- Personal Information: Name, email address, and contact details when you voluntarily submit them through our contact forms or newsletters.
- Technical Information: IP address, browser type, operating system, and device information.
- Cookies: We use cookies to track your interactions with our Site (detailed below).
- Usage Data: Pages visited, time spent on Site, referral sources, and clicks on affiliate links.
How We Use Information
We use the information we collect for the following purposes:
- To perform analytics and monitor Site traffic and user behaviour
- To track affiliate referrals and calculate commissions from partner casinos
- To improve Site functionality, user experience, and content
- To respond to enquiries and maintain communications
- To comply with legal and regulatory obligations
Cookie Policy
We use cookies to enhance your experience on our Site:
- Essential Cookies: Required for Site functionality
- Analytics Cookies: Track user behaviour and Site performance (Google Analytics, etc.)
- Affiliate Tracking Cookies: Monitor referrals to partner casinos for commission purposes
- Marketing Cookies: Used for targeted advertising and retargeting campaigns
You can manage cookie preferences through your browser settings or opt-out using available consent management tools on our Site. Please note that disabling essential cookies may affect Site functionality.
Third-Party Links
Our Site contains links to external casino operators and affiliate partners. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their individual privacy policies before providing any personal information. We do not control their data collection, use, or security practices.
Your Rights
Under UK GDPR and UK data protection law, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data (subject to legal exemptions)
- Object to processing of your data
- Request restriction of processing
- Request portability of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected. Affiliate tracking data is typically retained for 12 months. Analytics data is retained in aggregated form for up to 26 months. You may request deletion at any time, subject to legal retention obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact:
Email: privacy@callcentrefree.co.uk
We will respond to all data subject requests within 30 days in accordance with UK GDPR requirements.